Newsletters

Hickam FCU is Now Lōkahi FCU 

This year marks a significant milestone in our credit union’s history. On March 4, 2025, we proudly transitioned from Hickam Federal Credit Union to Lōkahi Federal Credit Union—a name that embodies our values, our mission, and the members we serve.

Why the Change?

Our credit union has a long and proud history, dating back to our founding in 1936 as Hawaiian Air Depot Federal Credit Union. Around 75 years ago, we became Hickam Federal Credit Union, and continued to serve military personnel, civilian employees of Hickam Air Force Base, and their families.

In 2011, we expanded to an island-wide charter, welcoming members from across Oʻahu. However, many still associate our name with our military past, leading to a common misconception that membership is limited to those with military ties.

Our new name, Lōkahi Federal Credit Union, reflects who we’ve always been—an institution built on unity, community, and the spirit of working together. While our name is changing, our values, our commitment, and our service to our members remain the same. We are honored to continue growing alongside you for generations to come.

The Meaning of Lōkahi

In ʻŌlelo Hawaiʻi, “Lōkahi” means unity, harmony, and accord—values that have been at the heart of our credit union since day one. It represents the spirit of togetherness that strengthens our members and community, reinforcing our belief that when we work together, we thrive together.

Lōkahi also honors our founding members, who came together to create a financial institution dedicated to empowering individuals, supporting families, and enriching our community.

What’s Staying the Same?

While our name has changed, our commitment to exceptional service, financial wellness, and community support remains unwavering. Members can expect the same friendly faces, trusted products, and personalized service that have defined our credit union for nearly 90 years.

All account numbers, services, cards, checks, and online banking access remain unchanged, ensuring a seamless transition for our members.

Looking Ahead

As Lōkahi Federal Credit Union, we look forward to continuing our mission of financial empowerment, community connection, and unwavering member support. Our new name is a reflection of our past, present, and future—a future we are excited to share with you.

Mahalo for being part of our journey. We can make it better, together.

A Grateful Mahalo &
a New Addition to Our Board

Lōkahi Federal Credit Union extends its heartfelt gratitude to Cheryl Suzuki for her dedicated service as a Board Member over the past 10 years. Prior to her board tenure, Cheryl also served on the Supervisory Committee for three years, contributing her time and expertise to the success of our credit union. We sincerely appreciate her commitment and the lasting impact she has made.

To fill the vacancy left by Cheryl’s resignation, the Lōkahi Federal Credit Union Board of Directors has appointed Deborah Kim to serve until the 2026 Annual Meeting.

Deborah brings over 40 years of experience in the credit union industry, including 17 years as President & CEO at two Hawaiʻi-based credit unions before retiring in 2020. With her extensive financial expertise and deep understanding of member needs, she will play a vital role in guiding our credit union forward.

Please join us in thanking Cheryl for her service and welcoming Deborah to the Lōkahi Federal Credit Union Board of Directors!

Access to Enhanced Statement Portal Now Available 

Your electronic financial statements and notices are now available through our enhanced statement portal. To access the updated portal, log in to your Online Banking Account, navigate to the "Accounts" drop-down menu, and select "Statements." You can also view up to 17 months of past electronic financial statements here.

Download Your Past Electronic Notices Before April 26, 2025

Effective April 26, 2025, past electronic notices received before March 1, 2025, will no longer be available online. To retain these notices, please download them before this date. To access the notices, log in to your Online Banking Account, navigate to the "Accounts" drop-down menu and select "eStatements." After April 26, 2025, copies of past notices will only be available upon request, and fees may apply.

Keiki & Kupuna IDs

On Saturday, March 8, Lōkahi Federal Credit Union kicked off our first community service project since adopting our new name, reaffirming our commitment to serving and supporting our community. We were honored to provide our Keiki & Kupuna ID service at the Celebrate Safe Communities event at Pearlridge Center, organized by the State of Hawaiʻi Department of the Attorney General Crime Prevention and Justice Assistance Division.

A dedicated team of 19 staff and family volunteers assisted with intake, capturing photos and fingerprints, and producing the ID cards. In total, we created 122 Keiki IDs and 7 Kupuna IDs, helping families take an important step in safeguarding their loved ones.

While Keiki and Kupuna IDs are not official identification, they serve as a valuable resource in emergencies, providing families with essential information that can aid authorities in locating or identifying missing children and elders. Each card includes the individual’s photo, personal details, and fingerprints, offering peace of mind to caregivers.

At Lōkahi FCU, our name reflects who we’ve always been—rooted in unity, support, and service. Mahalo to everyone who stopped by, and a heartfelt thank you to our incredible volunteers for making this event a success! We look forward to continuing to serve and uplift our community together.

 Building a Stronger Future: Lōkahi FCU Supports Homeownership with $7,500 Grant

Lōkahi Federal Credit Union is proud to support homeownership in Hawaiʻi with a $7,500 grant to the Hawaii HomeOwnership Center (HHOC), made possible through the Member Impact Fund in partnership with the Federal Home Loan Bank of Des Moines. This funding will help HHOC provide homebuyer classes and coaching to local families striving to achieve homeownership. By working together, we are strengthening our community and ensuring that more Hawaiʻi residents have the opportunity to build a stable future.

Congratulations to our
Membership Appreciation
Prize Drawing Winners

In celebration of 88 years of membership, we hosted a special Membership Appreciation Prize Drawing, giving away $8,800 in cash prizes! A total of 38 lucky members won, with our grand prize winner, Christian S., taking home $1,500! Mahalo to all who entered, and thank you for being a loyal Lōkahi FCU member. 

2024 Employee of the Year

During our 88th Annual Meeting, we awarded our 2024 Employee of the Year to Karen Arakaki, Operations Officer. 

As a dedicated credit union team member for 12 years, Karen has consistently embodied compassion, empathy, kindness, and attentiveness. With extensive expertise in branch operations, processes, and procedures, she goes above and beyond to support both staff and members, demonstrating unwavering dedication to excellence. Over the years, she has been a true example of Caring, Integrity and Commitment and always willing to lend a helping hand and make a meaningful difference.

SCAMS ARE ON THE RISE

Recently, members have reported receiving suspicious text messages and phone calls from a spoofed Lōkahi Federal Credit Union phone number requesting to validate their personal information. If you receive such a message, do not respond to these requests.

As a reminder, Lōkahi Federal Credit Union will never contact you to ask for your personal or financial information or ask for you to provide your debit/credit card number, PIN numbers, or online/mobile banking login information.

Please call us directly at 808.423.1391 or toll-free at 800.432.4328 if you are unsure.

RED FLAGS TO LOOK FOR

Personal information requests:
Requests for your usernames and passwords, PIN numbers, or other sensitive details via text message or phone call.